Frequently asked
questions.

Intermediate/Standard First Aid was formerly known as Standard First Aid Level C. Basic/Emergency First Aid was formerly known as Emergency First Aid. The full Canadian Red Cross Intermediate/Standard First Aid course is 16 hours over two days. Blended and recertification formats have their own durations. Basic Life Support keeps its name.

Blended courses have two parts. First, you finish the online part at home, at your own pace. Then you come to class for the hands-on practice. The online part must be finished before your class day. How long the online part takes depends on the course.

Basic/Emergency First Aid is an 8-hour course covering essential first aid and CPR. Intermediate/Standard First Aid is a 16-hour (two-day) course with broader first aid training, and is often the level workplaces and programs ask for. Check with your employer, school or program which certificate you need before you book.

Don’t worry — Canadian Red Cross certificates are digital. Your certificate is saved to your free myRC account, where you can download or print it at any time. It is usually available about 10 business days after your course. Employers can also confirm it online using the “Validate Certificate” option on myRC. Need help? Call the Canadian Red Cross First Aid helpline at 1-877-356-3226, or contact Diamond Medical.

Public classes are held at The Studio, 2415 University Ave East, Waterloo, ON N2K 0H5. Diamond Medical serves the GTA and Kitchener–Waterloo area — for group and workplace training, we will come to you.

Call Diamond Medical at 519-590-2669.